Our Values and Code of Practice
At Team Reg our priority is to conduct all business practices in line with the very best ethical and commercial procedures. We do not manipulate customers into purchasing our products through pressurised selling methods, and we make every effort to ensure anyone intending to buy from us is fully informed at the time of purchase. Team Reg are devoted to maintaining all government-issued laws concerning our trading practices, these include (but are not limited to):

*         Sale of Goods
*         Distance Selling
*         Supply of Services
*         Unfair Contract Terms
*         Data Protection
*         Trade Descriptions
*         Business Names Act
*         Office of Fair Trading Consumer Credit
*         Display of Vehicle Licence Plate Regulations

We are fully committed to acting and trading in a manner that upholds the reputation of our governing body (the DVLA) and our industry as a whole. In every instance, we strive to keep our customers informed about their legal obligations in full in regard to their dealings with us as a business and the government prior to any transaction occurring.
All potential or returning customers can read our Terms and Conditions of business on our website: a printable version is also available for download. The terms are laid out plainly in an easy-to-read format and can be retrieved from crucial parts of our site prior to customers completing any purchases or selling to us.
In the event that Team Reg are bound by a duty of obligation to third parties in order to complete a business transaction, customers will remain fully informed of the process and provided with all required disclaimers before any sale is agreed-upon.
During the course of any transaction, customers will remain updated on the progress of their order and will be informed the moment anything new occurs in the process. All customers will be provided with genuine timescales for the fulfilment of their transactions from the start of the process.

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Terms and Conditions – Team Reg

Last updated: August 2025

Welcome to Team Reg (“we”, “us”, “our”). By purchasing from or using our website at www.teamreg.co.uk (“Site”), you agree to these Terms and Conditions. Please read them carefully before placing an order.

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1. About Us

Team Reg is a UK-based business specialising in the sale of personalised and private vehicle registration numbers.
Registered address: Team Reg 29 Canal Road, Newtown, Powys SY16 2JN
Email: info@teamreg.co.uk

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2. Eligibility to Purchase

You must:
   •    Be at least 18 years old.
   •    Hold the legal right to purchase and register a private number plate with the DVLA.
   •    Provide accurate and complete personal details during checkout.

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3. Our Service
   •    We act as a seller and/or broker of vehicle registration numbers.
   •    Some registrations are held in our name; others are sourced from third parties.
   •    All transactions are subject to DVLA rules and regulations.DVLA is a registered trademark of the Driver & Vehicle Licensing Agency. 
         Team Reg is not affiliated to the DVLA or DVLA Personalised Registrations.Team Reg is a recognised reseller of DVLA registrations

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4. Prices and Payment
   •    All prices are in GBP (£) and include VAT where applicable.
   •    Payment is required in full at the time of order via our secure online checkout.
   •    We accept [insert accepted payment methods, e.g., Visa, Mastercard, PayPal].

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5. Transfer of Registration
   •    We will arrange the transfer of the purchased registration to your chosen vehicle or onto a DVLA retention certificate.
   •    Transfers can take varying amounts of time depending on DVLA processing.
   •    You must provide correct documentation promptly to avoid delays.

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6. Cancellations & Refunds
   •    Under the UK Consumer Contracts Regulations, personalised goods are generally non-refundable once the order is confirmed, as the registration is unique to you.
   •    If you cancel before we begin the DVLA transfer process, we may refund you minus an administrative fee.
   •    If we are unable to complete your order due to our fault, you will receive a full refund.

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7. Your Responsibilities
   •    Ensure you meet all DVLA requirements for displaying and using your number plate.
   •    You are responsible for arranging physical number plate manufacturing and fitting (we only supply the registration right unless otherwise stated).
   •    You must not misrepresent the registration or use it unlawfully.

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8. Limitation of Liability
   •    We are not responsible for delays caused by DVLA or postal services.
   •    We will not be liable for indirect or consequential losses arising from your purchase.
   •    Our maximum liability is limited to the amount you paid for the registration.

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9. Intellectual Property
   •    All content on our Site, including images, text, and branding, is owned by Team Reg or licensed to us and is protected by copyright and trademark laws.
   •    You may not copy, reproduce, or use our content without prior written consent.

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10. Privacy & Data Protection
   •    We collect and process your personal data in accordance with our Privacy Policy.
   •    By using our Site, you consent to our data collection and processing practices.

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11. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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12. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our Site. Continued use of our Site after changes means you accept the new Terms.

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Contact Us
For any questions, please contact us at:
Email: info@teamreg.co.uk
Address: Team Reg 29 Canal Road, Newtown, Powys SY16 2JN
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Cookie Policy – Team Reg

Last updated: August 2025

This Cookie Policy explains how Team Reg (“we”, “us”, “our”) uses cookies and similar technologies when you visit www.teamreg.co.uk (“Site”).

By continuing to use our Site, you agree to the use of cookies in accordance with this policy.

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1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve user experience, and provide information to website owners.

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2. Types of Cookies We Use

Strictly Necessary Cookies
   •    Essential for the operation of our Site.
   •    Enable you to use secure areas, make purchases, and process payments.
   •    These cookies cannot be switched off.

Performance Cookies
   •    Collect information about how visitors use our Site (e.g., pages visited, time spent).
   •    Used for website analytics and improvements.
   •    We use tools such as Google Analytics (which may collect your IP address in anonymised form).

Functionality Cookies
   •    Remember your preferences and settings (e.g., region, login details).
   •    Improve your experience by personalising our content.

Targeting/Advertising Cookies
   •    Track browsing habits to deliver relevant ads.
   •    May be placed by third-party services like Google Ads or social media platforms.

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3. Third-Party Cookies

Some cookies are set by third parties (e.g., analytics providers, payment processors, social media platforms) when you use our Site.
We do not control these cookies and recommend you check their privacy policies.

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4. How to Manage Cookies

You can control and delete cookies through your browser settings.
   •    For more information, visit www.aboutcookies.org or www.allaboutcookies.org.
   •    If you block certain cookies, parts of our Site may not function properly.

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5. Consent

When you first visit our Site, you will see a cookie consent banner. By clicking “Accept” or continuing to browse, you consent to our use of cookies as described here.
You can change or withdraw your consent at any time by updating your browser settings.

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6. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology or law. The latest version will always be available on our Site.

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Contact Us
For questions about our Cookie Policy:
Email: info@teamreg.co.uk
Address: Team Reg 29 Canal Road, Newtown, Powys SY16 2JN

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Privacy Policy – Team Reg

Last updated: August 2025

This Privacy Policy explains how Team Reg (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit www.teamreg.co.uk (“Site”) or purchase from us.

By using our Site, you consent to this Privacy Policy.

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1. Information We Collect

We may collect the following information:

Personal information you provide:
   •    Name
   •    Contact details (address, email, phone number)
   •    Vehicle details (needed for DVLA transfer)
   •    Payment information (processed securely via third-party payment providers)

Automatically collected data:
   •    IP address
   •    Browser type and version
   •    Pages visited and time spent on our Site (via cookies and analytics tools)

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2. How We Use Your Information

We use your information to:
   •    Process and complete your order
   •    Arrange the DVLA registration transfer or retention
   •    Provide customer support and respond to enquiries
   •    Send transactional emails (order confirmations, updates)
   •    Improve our services and website functionality
   •    Comply with legal obligations

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3. Legal Basis for Processing

We process your data under the following legal grounds:
   •    Contract: To fulfil your purchase and provide our service
   •    Legal obligation: To comply with DVLA and tax requirements
   •    Legitimate interests: To improve our services and prevent fraud
   •    Consent: For optional marketing communications

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4. Sharing Your Information

We will never sell your data.
We may share your information with:
   •    The DVLA for registration transfers
   •    Payment processors for secure transactions
   •    IT and hosting providers who support our website
   •    Legal or regulatory bodies when required by law

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5. Data Retention

We keep your data for as long as necessary to fulfil your order, comply with legal requirements, and resolve disputes.
Certain records (such as invoices) must be kept for at least 6 years under UK tax law.

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6. Your Rights

Under UK GDPR, you have the right to:
   •    Access the personal data we hold about you
   •    Request correction of inaccurate data
   •    Request deletion of your data (where applicable)
   •    Restrict or object to certain processing
   •    Withdraw consent for marketing at any time
   •    Data portability (receive a copy in a machine-readable format)

You can exercise your rights by emailing info@teamreg.co.uk

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7. Cookies

Our Site uses cookies to improve user experience and track analytics. You can manage cookie preferences in your browser settings.
See our Cookie Policy [insert link if available] for details.

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8. Data Security

We use secure servers, SSL encryption, and trusted third-party payment processors to protect your information.
However, no system is 100% secure — you share information with us at your own risk.

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9. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our Site.

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Contact Us
For questions or to exercise your data rights:
Email: info@teamreg.co.uk
Address: Team Reg 29 Canal Road, Newtown , Powys SY16 2JN

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